IT Support Specialist
IT Support Specialist
We are seeking a detail-oriented IT Support Specialist to provide technical support for enterprise systems with a focus on invoicing, automation workflows, and reporting. This role involves maintaining and improving software platforms related to document processing, check printing, and internal automation tools. The ideal candidate will bring a strong foundation in scripting and reporting, paired with an eagerness to manage diverse systems and contribute to ongoing process enhancements.
Key Responsibilities:
- Support invoicing and workflow automation software, including scripting, layout design, and data integration
- Maintain internal tools used for document processing, check printing, and PDF imaging
- Manage AS400 ACOM and Inspire systems for key operations such as shipping, order acknowledgments, and invoice generation
- Oversee document repository systems, ensuring accuracy and accessibility
- Develop and maintain automation scripts using C++, PowerShell, and batch files
- Generate operational and financial reports using Showcase Query and Report Writer
- Collaborate with teams across departments to improve IT processes and resolve support tickets
Key Requirements:
- Proficient in SQL, with the ability to write and troubleshoot complex queries
- Strong experience with Showcase Query and Report Writer tools
- Solid background in C++ scripting and workflow automation
- Familiarity with AS400 ACOM systems and document repository platforms is a plus
- Experience supporting invoice systems and check printing technologies
- Ability to manage multiple priorities and deliver on project deadlines
- Strong communication skills and a collaborative, adaptable mindset
- Proven track record supporting IT operations in a large, fast-paced organization
Apply Today!
If you're an IT professional who thrives on problem-solving and enjoys working across systems to drive efficiency, we’d love to hear from you. Apply today by submitting your resume and contact information.